Despite being in the Digital Age, businesses big and small are still using direct mail and EDDM® services to get their message across. At present, direct mail is now recognized as a $44-billion industry, with most businesses experiencing a 1,300% return on their investment. EDDM® on the other hand, has over 26 billion pieces of mail and $3.8 billion in revenue since it was founded in 2011.
At UPrinting.com, we help marketers, business owners, and professionals spread their message through products that cater to both EDDM® and classic direct mail.
Not sure which direct mail type is suitable for your business? Check out this guide to direct mail marketing. The infographic presents the differences between EDDM® and Direct Mail and the pros and cons of each service to help you make a decision.
What is Direct Mail?
Direct mail, also known as regular, first-class, or standard mail, is a mailing service that targets specific demographics like age, gender, household income, race, political party affiliation, and other variable data. It requires addresses to be printed onto your mail to be delivered to a specific audience.
What are the types of direct mail?
Direct mail provides many opportunities to connect with your target audience and comes in different types. These are:
Is it still effective in 2023?
According to the 2023 State of Direct Mail Report released by Lob, a leading direct mail automation platform, 74% of marketers agree that direct mail still has the best response rate, conversion rate, and ROI compared to other channels.
Meanwhile, in a study by RRD, 17% of consumers believe that direct mail is more likely to grab their attention, while 17% find it more trustworthy, and 11% think that direct mail feels more personal compared to messages sent via email.
What is EDDM?
EDDM® short for Every Door Direct Mail®, is a type of mailing service that the United States Postal Service (USPS) provides. Unlike direct mail, EDDM® doesn’t require a mailing list. Your mail will also delivered to individual neighborhoods in a geographic area you prefer through a mailing route.
EDDM Size Requirements
The USPS has specific size guidelines if you want to qualify for EDDM:
If you want to send out postcards through EDDM®, here are some of the popular size options:
Is EDDM worth it?
EDDM is worth it, especially if you’re a local small business looking for a cost-effective way to reach more customers in a specific market area. You also get to save time and money because there’s no need for a mailing list, the postage rates are lower, and the costs are the same for all sizes of postcards.

EDDM® and Direct Mail can be both beneficial to a business. Below are their differences so that you can determine which mailing service is best for your business:
Direct Mail vs. EDDM® – Price
The price range for direct mail ranges from $0.255 to $0.539 per piece (standard mail) while EDDM® ranges from $0.154 to $0.176 per piece.
Direct Mail vs. EDDM® – Product Scope
Direct mail is great for a wide variety of custom products, whether it’s brochures, flyers, postcards, rack cards, or booklets. On the other hand, EDDM® has limitations. It’s only limited to big postcards and brochures.
Direct Mail vs. EDDM® – Campaign Scope
Direct mail is not bound by geographical limitations. It’s best for nationwide campaigns, targeting a specific demographic across multiple locations, or if you want to reach any number of recipients at any scale. With EDDM®, the campaign scope is limited to your preferred geographic area.
Direct Mail vs. EDDM® – Delivery
For direct mail, delivery time usually takes about 4-6 days while EDDM® takes longer with 7-14 days. Also with EDDM®, you can’t track your items unlike with direct mail.
Direct Mail vs. EDDM® – Mailing Quantities
Direct mail in general has no limit when it comes to the items you want to send, but still requires a minimum of 200 pieces if you want to be eligible for postal discounts. For EDDM®, the minimum quantity is 200 pieces while the maximum quantity is 5,000 pieces per day per ZIP code.
Direct Mail vs. EDDM® – Size
Direct mail’s size options are divided into three categories. These are:
Postcard – 5” x 3.5” minimum, 6” x 4.25” maximum
Letter – 5” x 3.5” minimum, 11.5” x 6.125” maximum
Flat – 1.5” x 6.125 minimum, 15” x 12” maximum
For EDDM®, the size limitations are set to 6.125″ x 11.5″ minimum, and 12″ x 15″ maximum with a maximum thickness of 0.75″.
Direct Mail vs. EDDM® – Messaging and Personalization
Because of its wider campaign scope and flexibility in size, layout, design, and overall messaging, direct mail presents more opportunities to create a personalized message for various demographics. EDDM® on the other hand has restrictions in campaign scope, size and weight, which make senders dispatch more generic messages.
Direct Mail vs. EDDM® – Response Rate
Personalization affects the response rate of the mailing service. This explains why direct mail has a higher response rate compared to EDDM®. The average response rate for direct mail is 2-3% while the average response rate for EDDM® is 1% only.
Depending on the requirements of your marketing campaign, both direct mail and EDDM® come with advantages and disadvantages. We break them down for each mailing service.
Choosing the right mail service for your marketing campaign depends on your business needs. If you’re a small business, EDDM® is recommended, as this has low postage rates and only needs to target a specific area. If you plan to target a certain demographic and you have a large volume of print products to send out, direct mail is the better option. Ultimately, both mailing services have their respective advantages and disadvantages, which are relative to your requirements. Make sure to carefully weigh the pros and cons of your business and marketing needs before deciding on which mailing service to use.